At HearStore, we enable our customers to get exactly the level of care they need by purchasing custom-tailored aftercare plans. We don’t want to charge you for services you won’t use, and you shouldn’t want to pay for them! Our basic plan includes a hearing test, hearing aid fitting, and in-person learning session covering everything you need to know to succeed with your new hearing aids. For those that need additional appointments for fine-tuning or further instruction, we allow purchasing additional years (1, 2, or 3 years) of follow-up care. By unbundling the device and service we put you in control of your journey to better hearing, and more importantly your wallet!
Every one of our hearing aid customers receives unlimited assistance from our friendly customer service team via online chat, email, and phone. Need adjustments to your hearing aids? One of our hearing aid experts is happy to adjust your hearing aids for you remotely, using our simple ReTune Service.